PRIVACY POLICY
Sales quantity from 1 piece
- Please apply within 14 days of the expiration date.
- If there is no payment for 14 days, it will be canceled.
- Product delivery time In the case of prepaid, if there is no specified date, it will be shipped within 3 business days after payment is confirmed.
- In the case of cash on delivery, if there is no specified date, we will ship within 3 business days after confirming your order.
- For other payment methods, we will ship within 3 business days after ordering if there is no specified date.
Product delivery method
- After arranging by us, delivery by the shipping company.
About returned goods / defective products
- We will bear the responsibility for "defective products / mistakes in our products".
- We will send you a replacement as soon as possible at our expense for both shipping and handling.
1. [Return target]
In the case of "defective product / mistake of our product"
2. [Return time]
Refunds will be given if you contact us within 7 days of purchase.
3. [Return method]
A) Please request a refund by email.
B) We will transfer the purchase price to the designated account within 10 days.
In order to keep customers personal information accurate and up-to-date, to prevent unauthorized access, loss, damage, falsification & leakage of personal information
- We maintain a security system
- We will take necessary measures such as thoroughness.
- Implement safety measures
- Strictly manage personal information.
2. Management of personal information
To keep your personal information accurate and up-to-date and prevent unauthorized access, loss, damage, falsification and leakage of your personal information
- Maintain a security system, establish a management system, and provide employee training.
- We will take necessary measures such as thoroughness
- Implement safety measures
- Strictly manage personal information.
Personal information collected from customers will be used to send emails & materials as communications from our company, business guidance & answers to questions.
3. Purpose of use of personal information
Personal information entrusted to us by our customers will be used for sending e-mails and materials as a response to inquiries, business guidance and inquiries from our company.
The Company will appropriately manage personal information received from customers & will not disclose personal information to third parties unless one of the following applies.
- When there is customer’s consent.
- When we disclose to a contractor that we outsource in order to perform the service that the customer wants.
- When disclosure is required based on laws & regulations.
4. Prohibition of disclosure and provision of personal information to third parties
We will properly manage the personal information received from customers and will not disclose personal information to third parties unless any of the following applies.
- With your consent.
- When disclosing to a contractor that it is outsourced to perform the service that the customer desires.
- When disclosure is required by law.
We take all possible security measures to ensure the accuracy & safety of personal information.
5. Security measures for personal information
We take all possible security measures to ensure the accuracy & safety of personal information.
If the customer wishes to inquire, modify & delete his/her personal information, we will respond after confirming his/her identity.
6. Inquiry of the person
If the customer wishes to inquire, correct, or delete his / her personal information, we will respond after confirming that he / she is the person himself / herself.
We will comply with Japanese laws & other standards that apply to personal information we hold, review the contents of this policy as appropriate, & endeavour to improve it.
7. Compliance and review of laws and norms
We will comply with Japanese laws and regulations applicable to personal information we hold and other norms, review the contents of this policy as appropriate, and strive to improve it.
販売社名:株式会社Vertex Digital Marketing
運営統括責任者:吉岡 優典
所在地:〒101-0064 東京都千代田区神田猿楽町2丁目8番11号VORT水道橋Ⅲ
電話番号:050-6871-6000
サポート対応時間:10:00-18:00
メールアドレス:support@vdm-tokyo.jp
販売URL:https://mashup-tokyo.myshopify.com/
販売価格:商品ごとに表示
追加手数料:商品/サービスの特性上 送料は発生いたしません
お支払い方法:代金引換、銀行振込
商品代金以外の必要金額:なし
送料:無料
代引引換手数料:無料
お申込み有効期限 14日以内にお願いいたします。
14日間入金がない場合は、キャンセルとさせていただきます。
商品引渡し時期 前払いの場合、指定日が無ければ入金確認後3営業日以内で発送致します。
代引の場合、指定日が無ければご注文確認後3日営業日以内で発送致します。
その他の支払方法の場合、指定日が無ければご注文後3日営業日以内で発送致します。
商品引渡し方法
当方にて手配後、運送会社による配送 。
返品・不良品について
「不良品・当社の商品の間違い」の場合は当社が負担いたします。
送料・手数料ともに弊社負担で早急に代替品をご送付致します。
1. 【返品対象】
「不良品・当社の商品の間違い」の場合
2.【返品時期】
ご購入後7日以内にご連絡があった場合に返金可能となります。
3.【返品方法】
A.) メールにて返金要請してください。
B.) 10日以内にご購入代金を指定の口座へお振込みいたします。